Shipping Information
At Havenlyn, we understand that nobody likes paying for shipping, which is why we offer free shipping on all orders!
Yes, currently we ship to the US, UK, Australia, New Zealand, Canada, and most parts of Europe.
However, due to shipping restrictions, we are unable to ship to a few specific locations in the United States including but not limited to Hawaii, Alaska, Rhode Island, APO, FPO, and DPO addresses.
We're sorry about this and will keep working on getting our products to everyone!
*International orders are subject to import, duties, and customs taxes, which are applied once your shipment reaches the country of destination. We cannot predict what your particular charges may be. For more information regarding your country's customs policies please contact your local customs office. All taxes, duties, and customs fees are the responsibility of the recipient of the package. Your local carrier may be able to give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.
The transit time depends on your exact location. It usually takes only 8-15 business days to US, UK, Australia, New Zealand, Canada, and Europe and 15-30 business days to other locations.
The period for order delivery is divided into two parts:
Processing Time: 2-5 business days
Standard Shipping Time: 8-15 business days.
If you place an order successfully, you will receive an email with the tracking information once your parcel left the warehouse. You may click on the tracking link in your email to track your parcel.
Alternatively, may also use our tracking portal here to track your parcel: Track My Order
If you need any further assistance with tracking your order. Please feel free to contact us.
Note: Due to the carrier system, your tracking number information may take up to 2-3 business days to show up on the carrier website.